(Rather than post this again, I thought I’d update my previous entry.)
Jesse’s up to part 3 of 6 in his series The Discipline and the Role.
I very much enjoyed parts one and two. In general, I agree with what he had to say in part three too, but I’m not sure I understand his use of “user research.” I feel like most of the time, what he really means is “usability testing.”
Am I on a language kick lately or what?