Brad Lauster is a User and Customer Experience Leader based in San Francisco.

Now

Job search šŸŽÆ

Iā€™m now available for full-time UX and CX leadership roles. If you're looking for a collaborative, customer-obsessed UX and CX leader known for setting UX vision, establishing CX operations, nurturing and scaling high-performing teams, and delivering exceptional customer experiences at all stages of the user journey, message me on LinkedIn or email me to get in touch. (Or just say hi! I love getting emails from people who've visited my website.)

Building Effective Intent šŸš€

More on this soon, but I'm building a business to provide fractional Head of User Experience services for early to mid-stage companies. Effective Intent will build unified UX and CX teams that uncover valuable customer insights and design innovative, customer-oriented solutions that help clients reach product-market fit, deliver outstanding user experiences, and reduce churn. Email me if you'd like to work together.

Learning Korean šŸ‡°šŸ‡·

I have a long-term goal of becoming fluent in Korean, and Duolingo is how I'm currently making progress. I'm not sure it'll get me to fluency, but it's been great for learning Hangul and basic vocabulary. ė‚œ ģ•„ģ§ ģ“ˆė³“ģžģ•¼!

Reading šŸ“–

Updated on March 15, 2024