Brad Lauster is a UX and CX leader based in San Francisco.


Job search šŸŽÆ

Iā€™m now available for full-time UX and CX leadership roles. If you're looking for a collaborative, customer-obsessed UX and CX leader known for setting vision, establishing operations, nurturing and scaling high-performing teams, and delivering exceptional user experiences at all customer journey stages, message me on LinkedIn or email me to get in touch. (Or just say hi! I love getting emails from people who've visited my website.)

Building Effective Intent šŸš€

More on this soon, but I'm building a business to provide fractional UX and CX services for early to mid-stage companies. Effective Intent will build unified UX and CX teams that provide customer support, uncover valuable insights, and deliver innovative, customer-oriented solutions that help clients reach product-market fit, deliver outstanding user experiences, and reduce churn. Email me if you'd like to work together.

Learning Korean šŸ‡°šŸ‡·

I have a long-term goal of becoming fluent in Korean, and Duolingo is how I'm currently making progress. I'm not sure it'll get me to fluency, but it's been great for learning Hangul and basic vocabulary. ė‚œ ģ•„ģ§ ģ“ˆė³“ģžģ•¼!

Reading šŸ“–

Updated on April 20, 2024